Returns & Replacement Policy

RETURNS: We have a 7 day return policy. To be eligible for a return, your Product must be unused and in the same condition that you received it. It must also be in the original packaging. The Product will be subject to a thorough quality check in order to be eligible for a return. V2A Watches reserves the right to refuse to return a product if it is not in its original condition, is damaged or missing parts for reasons not due to our error.

We would arrange to have the concerned item picked up from your address & delivered back to us through third party couriers.

However, if your pin code is not eligible for reverse pickup, you will need to ship your item to: Vian International,V2A Tower, Khasra No. 1218, Rithala, Delhi-110085, New Delhi, India.

If you intend to return a product, kindly inform us by email at support@v2awatch.com

REPLACMENT: We have a 7 day replacement policy in case the product received by you is defective or damaged. To be eligible for a replacement, your Product must be unused and in the same condition that you received it. It must also be in the original packaging. The Product will be subject to a thorough quality check in order to be eligible for a return. V2A Watches reserves the right to refuse to replacement of a product if it is not in its original condition, is damaged or missing parts for reasons not due to our error.

We would arrange to have the concerned item picked up from your address & delivered back to us through third party couriers.

However, if your pin code is not eligible for reverse pickup, you will need to ship your item to: Vian International,V2A Tower, Khasra No. 1218, Rithala, Delhi-110085, New Delhi, India.

Once we receive the product upon quality check we will process the replacement and ship the new product to you.

If you need to replacement of the product, please send us an email at support@v2awatch.com